Optimate Team
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Recent activity by Optimate Team-
Can I have a call back from the assessor who attended my property?
A call back requested has been lodged. JWBS Commercial will be in contact with your shortly in order to schedule in a call back from our Assessor.
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I have signed the building contract, what’s next?
Once all documents have been signed repairs will commence generally within 2 weeks (subject to Weather, Manufacture and delivery of materials).
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Can I re-schedule my building assessment?
Your current Assessment will be cancelled within 24 hours. You will be contacted within 2 business days from JWBS Commercial to re-schedule an Assessment Date and Time
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Who is my project manager
The allocated JWBS Project Manager will review all your documentation and provide you with a Scope of Works Approval Form or a Master Builders Contract (depending on the type of repairs) within 1 w...
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Why do I need to sign a contract
The VBA (Victorian Building Authority) and Consumer Affairs Victoria confirms by law, you must have a written domestic building contract for work valued more than $10,000 https://www.vba.vic.gov.au...
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Where are my reports?
A JWBS Assessor will attend your property to inspect all claim related damages in order to generate his Building Assessment report. In this stage a specialist report (such as a Roof Inspection or E...
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When are my repairs going to be booked in?
Once JWBS Commercial have received confirmation we have Authority to proceed with repairs a JWBS Project Manager will allocated to your claim. The project Manager will review all your documentation...
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Constructions Phase:
Once JWBS Commercial have received confirmation we have Authority to proceed with repairs a JWBS Project Manager will allocated to your claim. The project Manager will review all your documentation...
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Approval Phase
JWBS Commercial have submitted all our Building Assessment reports to your insurance company. Your Case Manager will review all documentation and costings submitted by JWBS Commercial. In this phas...
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The Assessment Phase
Your insurance company has now allocated JWBS Commercial as your designated builder for your insurance claim. Your job has now been logged within the our Database. Whats next? You will be contacted...